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New Member
Posts: 2
Registered: ‎07-23-2019

Recover receipt

[ Edited ]

Dear Sir/Madam, 


I saw your post. I am a postdoctoral researcher currently based in Chile. 

I bought a Lenovo Yoga computer in Miami on April 6, 2019 with my credit card from HSBC UK, but Iost my receipt and I can't go to the store.

It would be really helpful if you could help me to recover this. 


This is the quote on my bank statment 

VIS INT'L 0039808121
USD 1,230.49
@1.3964 Visa Rate 881.16 pounds


Answering you question in the forum:

-Payment: VISA

-Name: P {removed per forum guidelines}

-Date of Purchase: April 6, 2019

-Items listed on receipt: Laptop LENOVO YOGA 920

-Total Amount of purchase: 1230, 49 USD

-Store Location (including street address): 10760 NW 17th St, Miami, FL 33172, EE. UU.

-Phone Number: Mine {removed per forum guidelines}

-Email Address: {removed per forum guidelines}


I would really appreciate if you could help me to get a copy of this receipt.

Best wishes, 


Pablo {removed per forum guidelines| PhD

London School of Economics 

Posts: 8,342
Topics: 351
Kudos: 129
Blog Posts: 0
Solutions: 498
Registered: ‎10-10-2012

Re: Recover receipt

Hi, Pablo,


Welcome to the Best Buy forum. Smiley Happy


You never really know when you might need to pull out a copy of a receipt.  I have a drawer at my house that is filled to the brim with old receipts that I have saved over the years, which I should probably go through and clean out now that I think about it.  If we are able to find your purchase of the Lenovo laptop, then we should be able to request that a copy of the receipt be emailed to you.


I was about to ask that you please send me a private message with your information, but it looks like you have already done that.  Fantastic!  I am going to start the search for your purchase and will reply to your private message once I have found it or if I need any other information from you.  To read a private message, you will want to login to the forum and click on the envelope icon at the top of the page.


Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-23-2019

Re: Recover receipt

[ Edited ]

Hi Derek.
I haven yet received a solution. Is it possible to obtain the receipt?

Best wishes,
Pablo {Removed per forum guidelines}
London School of Economics

Posts: 5,965
Topics: 80
Kudos: 557
Solutions: 342
Registered: ‎12-23-2016

Re: Recover receipt

Hi, Pablo,


I just sent a reply to that private message. You can check that for the current status of your request.


Kyle R|Social Media Specialist | Best Buy® Corporate
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