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New Member
Posts: 2
Registered: ‎07-23-2019

Recover receipt

[ Edited ]

Dear Sir/Madam, 

 

I saw your post. I am a postdoctoral researcher currently based in Chile. 

I bought a Lenovo Yoga computer in Miami on April 6, 2019 with my credit card from HSBC UK, but Iost my receipt and I can't go to the store.

It would be really helpful if you could help me to recover this. 

 

This is the quote on my bank statment 

VIS INT'L 0039808121
BEST BUY 0001
MIAMI
USD 1,230.49
@1.3964 Visa Rate 881.16 pounds

 

Answering you question in the forum:

-Payment: VISA

-Name: P {removed per forum guidelines}

-Date of Purchase: April 6, 2019

-Items listed on receipt: Laptop LENOVO YOGA 920

-Total Amount of purchase: 1230, 49 USD

-Store Location (including street address): 10760 NW 17th St, Miami, FL 33172, EE. UU.

-Phone Number: Mine {removed per forum guidelines}

-Email Address: {removed per forum guidelines}

 

I would really appreciate if you could help me to get a copy of this receipt.

Best wishes, 

 

Pablo {removed per forum guidelines| PhD

London School of Economics 

Posts: 8,342
Topics: 351
Kudos: 129
Blog Posts: 0
Solutions: 498
Registered: ‎10-10-2012

Re: Recover receipt

Hi, Pablo,

 

Welcome to the Best Buy forum. Smiley Happy

 

You never really know when you might need to pull out a copy of a receipt.  I have a drawer at my house that is filled to the brim with old receipts that I have saved over the years, which I should probably go through and clean out now that I think about it.  If we are able to find your purchase of the Lenovo laptop, then we should be able to request that a copy of the receipt be emailed to you.

 

I was about to ask that you please send me a private message with your information, but it looks like you have already done that.  Fantastic!  I am going to start the search for your purchase and will reply to your private message once I have found it or if I need any other information from you.  To read a private message, you will want to login to the forum and click on the envelope icon at the top of the page.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-23-2019

Re: Recover receipt

[ Edited ]

Hi Derek.
I haven yet received a solution. Is it possible to obtain the receipt?

Best wishes,
Pablo {Removed per forum guidelines}
London School of Economics

Posts: 5,965
Topics: 80
Kudos: 557
Solutions: 342
Registered: ‎12-23-2016

Re: Recover receipt

Hi, Pablo,

 

I just sent a reply to that private message. You can check that for the current status of your request.

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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