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Posts: 1
Registered: ‎12-04-2018

Received wrong phone from Samsung

My friend had purchased a Samsung j7 prime phone from your Orlando in USA last year and gave it to me in Mumbai India I recently started using the phone and realise that the phone which was supposed to be of 32 GB is of 16 GB only l spoke to Samsung in India they said that the phone was purchased in Orlando in USA so they can not do anything and that I should speak in U.S. after trying a lot I managed to chat with Samsung support U.S. they too tell me that they can not do anything about the same and that I should get in contact with the shop which the purchase was made . It was a sealed box which I open .