04-12-2019 08:54 PM
04-12-2019 09:52 PM
The Retail Equation is not just a Best Buy thing, it is across other stores that use this return technology. Have you done returns elsewhere? They will add up in a file. If the system decides you're improperly returning items the will flag it as suspicious.
04-13-2019 10:11 AM
04-14-2019 12:10 PM
Welcome to the forum, and thank you for connecting with us. Having the right set of headphones for you is crucial, so I can imagine how frustrated you may have been if you felt unable to purchase the Bose with confidence. Please see that I am sending you a private message to gather some additional details. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.