Best Buy Store Purchase

[MonteK]

My account is messed up as somehow my Dad's account and my account have been put togehter which isn't correct.

And  I cannot access all of my best buy items that Ive bought.  How do I fix this?  I've called support but haven't gotten anywhere with them.

Thanks

[Kayden-BBY Social Media Specialist]

Hey there, MonteK,

Thank you for joining us here on the community forums. Although, I do wish it were under better circumstances. I can understand your concern. I would love to investigate into this issue. To get started, can you private message me your:

Full name

Phone number

Email address

Order number

Thanks,