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Posts: 1
Registered: ‎02-20-2022

Receipts and Orders

My account is messed up as somehow my Dad's account and my account have been put togehter which isn't correct.

And  I cannot access all of my best buy items that Ive bought.  How do I fix this?  I've called support but haven't gotten anywhere with them.



Posts: 237
Topics: 6
Kudos: 22
Solutions: 13
Registered: ‎11-03-2021

Re: Receipts and Orders

Hey there, MonteK,


Thank you for joining us here on the community forums. Although, I do wish it were under better circumstances. I can understand your concern. I would love to investigate into this issue. To get started, can you private message me your:


Full name

Phone number

Email address

Order number



Kayden|Social Media Specialist | Best Buy® Corporate
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