Hey @MichelleLS !
Sorry to hear you didn’t get a copy of your receipt, I know that I tend to lose mine in all sorts of places. Whether you purchased in-store or online, Best Buy has a bunch of ways to get a copy of your receipts.
Check out this link, How Do I Get a Copy of My Receipt?
If you still have any more questions or need further assistance reach out via private message to a moderator (Name-BBY) so they can help you out!
I am a Best Buy employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
