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Posts: 3
Registered: ‎05-01-2019
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Receipt

[ Edited ]

Hello! I would like to know if I could get a copy of my receipt as I lost it and the headphones I bought are not longer working, so I need to take them to Ann a apple support, but I need yo present the receipt. I bought the headphones Beats X in New York.
I copying below the details of the product:
Model No. A1763
Meg. Date: 05-2018
Part No. MNLV2LL/A
Serial No. {removed per forum guidelines}
UPC barcode 190198114952

Will be looking forward for your reply. thank you very much!
Regards

Posts: 2,152
Topics: 41
Kudos: 368
Blog Posts: 16
Solutions: 131
Registered: ‎08-08-2017

Re: Receipt

Hi there, Valewain,

 

Welcome to our community.  It's always a good idea to hold on to your receipts just in case you need to reference them down the road.  While I was unhappy to hear that your Beats headphones have started to give you some problems, I'd be happy to help you locate a copy of your receipt to get started with your warranty service.

 

Using the information in your post, I was able to locate your receipt and would be happy to send it your way.  However, I'll need to verify a few pieces of information from you first in accordance with our privacy practices.  Please send me a private message that includes the details below and I will have that receipt on its way to you soon.

 

Full name

Email address

Phone number

 

How Do I Get a Copy of My Receipt?

 

I look forward to hearing from you!

Sam|Retired Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎05-01-2019

Re: Receipt

[ Edited ]

Hello, thank you so much for your quick reply!
Here is the information you requested:

Full name: Valeria {removed per forum guidelines}
Email address: {removed per forum guidelines}
Phone number (from Argentina) {removed per forum guidelines}

Please let me know if you need anything else.

Best regards,

Posts: 2,152
Topics: 41
Kudos: 368
Blog Posts: 16
Solutions: 131
Registered: ‎08-08-2017

Re: Receipt

Valeria,

 

Thank you for sharing the requested information!  I have requested a copy of your receipt be sent to the email address you included in your prior message.  You should receive it within the next 2 hours, but I'd recommend checking your spam, junk, and promotions folders as some email providers are known to filter our messages.  If you have any further questions or concerns, please be sure to let me know.

 

Cheers!

Sam|Retired Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎05-01-2019

Re: Receipt

Thank you so much! This is the best customer service I ever sealed with! Very much appreciate it !!
Have a great day!

Best regards
Posts: 2,152
Topics: 41
Kudos: 368
Blog Posts: 16
Solutions: 131
Registered: ‎08-08-2017

Re: Receipt

Thanks, Valeria!  I appreciate the sentiment, and I'm glad this was a quick fix. 

 

I hope you have a wonderful day as well! Smiley Happy

Sam|Retired Social Media Specialist | Best Buy® Corporate
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