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Posts: 1
Registered: ‎01-08-2020

Receipt email Scam

Hello,
Since 12/13, I received an FOUR e-mailS with “my” receipts from a purchases made in Florida.
The purchases were made at Best Buy #515 but I am neither in US nor on the same continent and up until now I did't even had a best buy account.
The purchases were made with chip and by PIN in the store, but the credit card numbers don't mach mine.
Fearing that something else and elsewhere might happen under my name, and since the purchases are accounting for more than ONE THOUSAND DOLLARS by now I have contacted FTC and Identity Theft authorities of this and explained that I have notified Best Buy without response (until today).
I will provide additional and further information on request as this ticket unfolds.

I don’t know what else can be done to rectify this issues, but I see it as a potential problem and fear of escalation if not dealt with.


Thank you for your time and I hope we can prevent any further damage,

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Registered: ‎08-21-2017

Re: Receipt email Scam

Hello, gabynix,

 

Welcome to our community forums. I can certainly understand your concern to start seeing receipts for purchases you didn't make be sent to your email address. I'd like to take a closer look at this to see exactly what's going on and how we can best assist you moving forward. I'll need a couple more details so I can start researching this. Can you please send me a private message with your:

 

Full name

Email address

Phone number

 

You can send a private message by clicking the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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Registered: ‎09-29-2008

Re: Receipt email Scam