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Posts: 1
Registered: ‎10-27-2022

Re: Terrible customer service

I went to Best Buy today, looking to get my wife an Ipad for our anniversary.

I stood in front of the Ipads for a good " 30 minutes ".

No one even came over and say hey I'll be with you in a few minutes/nothing! 

This was the Best Buy in Turkey Creek in Knoxville, TN.  There were lots of employees that could 

have came over to help buy just stood there at kiosks and stuff. 

This ain't the first time this has happened to me at Best Buy!  

Even the other one off Parkside Drive in Knoxville did the exact same thing!

TERRIBLE CUSTOMER SERVICE BEST BUY!  

 

Shape it up .  

Posts: 220
Topics: 11
Kudos: 35
Solutions: 18
Registered: ‎11-08-2021

Re: Terrible customer service

Hello, chasekitty.

 

Welcome to the Community Forums! We are happy to have you join us. Although, I do wish it were for happier reasons. I know what it's like to go to a store and have trouble with getting the help you need. 

 

I would be happy to document your concerns here at the Corporate Campus.  We take customer feedback very seriously, as it allows us to learn and grow for the future.

 

If you wish to discuss this matter further, please feel free to use the blue button next to my signature to send me a Private Message. Please be sure to include your name, phone number, and email. Thanks!

 

Regards,

 

April|Social Media Specialist | Best Buy® Corporate
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