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Posts: 1
Registered: ‎06-23-2019

Re: Survey

Hi This is Cody. I visited Best Buy yesterday looking for a stylus. In the best buy in bellevue near Uwajimaya, I couldnt find the stylus that I needed. A very kind employee named Russell gave us very kind support and gave us very great suggestion. His kindness and his smile maked me enjoy my purchase. 

Thank You

Cody


@scgarner1s wrote:

I didn't receive anything for a survey on my receipt, but I wanted the employees who helped me to get recognized for the excellent customer service I recently received at the Cape Girardeau, MO store. I talked to a Joshua the first time I went in about buying a computer and he was very helpful. I had actually had a couple different people suggest that I talk to him when I mentioned I was going in to the store to look into buying a new laptop. This guy really new his stuff and was very patient in answering all my questions and giving me suggestions based on what I was looking for. I came back in the next day to buy my computer and was trying to decide between two of his suggestions and was helped by a employee named Chris. He was very helpful in helping make my buying decision and showing me all the different bundles I could get. I was very impressed with the excellent customer service and product knowledge of both of these employees at Best Buy. This is the kind of service that makes me want to keep coming back into this store for all my technological purchases.



@scgarner1s wrote:

I didn't receive anything for a survey on my receipt, but I wanted the employees who helped me to get recognized for the excellent customer service I recently received at the Cape Girardeau, MO store. I talked to a Joshua the first time I went in about buying a computer and he was very helpful. I had actually had a couple different people suggest that I talk to him when I mentioned I was going in to the store to look into buying a new laptop. This guy really new his stuff and was very patient in answering all my questions and giving me suggestions based on what I was looking for. I came back in the next day to buy my computer and was trying to decide between two of his suggestions and was helped by a employee named Chris. He was very helpful in helping make my buying decision and showing me all the different bundles I could get. I was very impressed with the excellent customer service and product knowledge of both of these employees at Best Buy. This is the kind of service that makes me want to keep coming back into this store for all my technological purchases.



@scgarner1s wrote:

I didn't receive anything for a survey on my receipt, but I wanted the employees who helped me to get recognized for the excellent customer service I recently received at the Cape Girardeau, MO store. I talked to a Joshua the first time I went in about buying a computer and he was very helpful. I had actually had a couple different people suggest that I talk to him when I mentioned I was going in to the store to look into buying a new laptop. This guy really new his stuff and was very patient in answering all my questions and giving me suggestions based on what I was looking for. I came back in the next day to buy my computer and was trying to decide between two of his suggestions and was helped by a employee named Chris. He was very helpful in helping make my buying decision and showing me all the different bundles I could get. I was very impressed with the excellent customer service and product knowledge of both of these employees at Best Buy. This is the kind of service that makes me want to keep coming back into this store for all my technological purchases.


 

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Registered: ‎08-21-2017

Re: Survey

Hi there, Cody,

 

Thank you for joining us here on our community forums! I'm very glad to hear Russell was able to help you find what you need and make this a great visit. I would be happy to make sure that your feedback gets to the right place. Can you please clarify which store location you visited? I'm not too familiar with the Seattle area. I look forward to hearing back from you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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