04-04-2019 06:20 PM
04-04-2019 06:41 PM
Welcome to our community! A Sling trial code can really help you explore the service prior to committing to it. I’m sorry to hear that your code isn’t on your receipt and you’re having some issues with locating the option to private message us. I'd be happy to see how we might be able to help.
It’s possible we could’ve emailed the code to you directly. Have you checked your inbox for it? If you don’t see it you’re welcome to send me a private message with your full name, phone number, email address, and the customer service pin off your receipt by choosing the blue “Private Message” button in my signature. I look forward to your reply to see how we might be able to help you.
04-12-2019 04:58 AM
04-12-2019 11:35 AM
Hi there, Tiffany,
Thank you for getting back in touch with us. As Mariah mentioned if you don't see this email we are happy to help you look in to this. We'll need a few more details to further assist you. Can you please send me a private message with your full name, email address, phone number. We will also need the customer service PIN located at the bottom of your receipt.
To send a pirate message please click the button at the bottom of my post across from my name. I look forward to hearing back from you.