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Registered: ‎09-21-2019

Re: Return unopened TV - serial number?

I'm in a similar situation with two identical wifi-only tablets (no cellular ability). Would it still be the case that I can return either tablet to Best Buy?
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Registered: ‎07-23-2018

Re: Return unopened TV - serial number?

Hi there, Cas3y5,


Thanks for reaching out to us on our forums about this! We totally understand that having multiple of the same product can be confusing. 

As tablets are smaller items we would advise bringing both, as well as your proof of purchase, and our store associates should be able to assist you with properly returning your purchase. Please don't hesitate to let us know if you have any additional questions! 

Austin|Social Media Specialist | Best Buy® Corporate
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