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New Member
Posts: 2
Registered: ‎03-21-2019
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Re: Refund for Price Drop

Hey, I have the same situation. In this case, should I return the product and buy it again? Is the policy forces us to do this way ?

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Posts: 1,621
Topics: 36
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Registered: ‎10-19-2017

Re: Refund for Price Drop

[ Edited ]

Hi there, bahadirezici,

 

Thank you for joining the Best Buy forum and reaching out! The Price Match Guarantee can be a great way to ensure that you’re getting the best price available. I would like to take a closer look at your situation to see how I can best advise and assist.

 

So I can do that, can you please send me some additional information? I’ll need your full name, your phone number, your email address, and the customer service PIN from your store receipt (if available). To keep your information secure, please use the “private message” option in my signature below this post.

 

Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-21-2019

Re: Refund for Price Drop

Hello,

 

I bought three monitors last week and this week price drop down. I would like to get my refund. 

 

Thank you

Posts: 117
Topics: 8
Kudos: 10
Solutions: 4
Registered: ‎07-23-2018

Re: Refund for Price Drop

Hello, bahadirezici,

 

I hope you are enjoying your day so far. We appreciate you thinking of Best Buy for the recent purchase, and we are always happy to operate under the Terms of our Price Match Guarantee.

 

If you’d like us to take a look at your transaction to determine if it qualifies for an adjustment, we can certainly help! Please send us a Private Message, by clicking the blue box next to my name below. We will need your full name, email address, and telephone number, to access the purchase in our system.

 

We look forward to hearing from you soon.

Sarah|Social Media Specialist | Best Buy® Corporate
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