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Posts: 1
Registered: ‎12-13-2019

Re: Lost Microsoft product key

I have the receipt from purchase and the serial number but I cannot find the license key to reinstall Microsoft Office on my Mac.  Can someone help with this?

Posts: 806
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Registered: ‎10-19-2017

Re: Lost Microsoft product key

Hi there, ameelivingston,


Welcome to our Best Buy forum community! I can understand why you'd want to get that installed, so I'm sad to hear you' can't find that serial number. That said, I'm glad you reached out to us, so we can explore your options at this point.


I see that you sent us a Private Message with more details on the situation. I'll check that out now, and respond there shortly.



Elle|Social Media Specialist | Best Buy® Corporate
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