09-16-2020 09:38 AM
09-17-2020 12:47 PM
Welcome to our community, Kkiller1014.
Like you, when I visit a store, I have the expectation that I'll receive the help I need and be able to check out the products in which I'm interested. It can certainly be aggravating if the store representatives don't seem inclined to provide the assistance you require--as you've described--and even more so if wrong products are provided. I regret that this has been your experience at our Levittown location.
To my understanding, the NVIDIA GeForce RTX 3080 was not available for pre-order. It's disappointing to hear that you were not made aware of this in clearer language during your visit to the store.
Our store should be able to offer a price match to our competitors as long as our requirements are met. Did the store representative offer an explanation for declining the price match you requested?
Regarding your experience with our associates, did you elect to speak to a manager during your visit?
09-17-2020 09:51 PM