Best Buy Store Purchase

[samariabarnes_]

Hey! I am currently in the same situation. I have tried contacting 1800BestBuy and was on hold for almost an hour. Didn’t get anyone. Then I contacted UPS and was told to look around my neighborhood. After doing that, although it’s not my responsibility. I didn’t come up with anything. Also, this item took so long to even get & I needed it for school that started over a week ago.

Order Number: {removed per forum guidelines}

[Allison-BBY Social Media Specialist]

Hi, samariabarnes_, and welcome to our online community!

Thank you for reaching out to us on the forum for support. I hate to hear you haven't received your order, despite what its tracking states. Have you contacted the shipping company regarding this missing delivery?

If you'd like us to take a closer look at this situation, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name, below.

Happy to help,