Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎08-28-2020

Re: Item says delivered, but I never received

[ Edited ]

Hey! I am currently in the same situation. I have tried contacting 1800BestBuy and was on hold for almost an hour. Didn’t get anyone. Then I contacted UPS and was told to look around my neighborhood. After doing that, although it’s not my responsibility. I didn’t come up with anything. Also, this item took so long to even get & I needed it for school that started over a week ago.

Order Number: {removed per forum guidelines}

Posts: 1,397
Topics: 65
Kudos: 257
Solutions: 57
Registered: ‎11-23-2018

Re: Item says delivered, but I never received

Hi, samariabarnes_, and welcome to our online community!

 

Thank you for reaching out to us on the forum for support. I hate to hear you haven't received your order, despite what its tracking states. Have you contacted the shipping company regarding this missing delivery?

 

If you'd like us to take a closer look at this situation, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name, below.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!