09-30-2021 08:54 AM
09-30-2021 10:25 AM
Hi there, FrenchHorn.
It is always a pleasure to welcome a new member to our online community. Understandably, our customers may request to return or exchange merchandise, for a variety of reasons. I am sorry to hear that has not been a seamless process. I would be curious to learn more about this, in effort to offer any support I’m able.
To get started, please send a Private Message. For verification purposes, please include your full name, email address, and telephone number. To send a Private Message, simply select the darker blue icon, which is located across from my signature.
Please know, I will be out of the office the next three days. If you do not receive an immediate response, I can reconnect with you, during my next scheduled shift.