09-05-2022 07:04 AM
09-06-2022 10:49 AM
Welcome to the Best Buy Forums! We appreciate you reaching out to us here regarding your account and purchase history. I certainly understand it would be frustrating to not see all your purchases, especially after you thought it was solved. I'd be happy to take a look into this and see what we can do to help get it resolved. To get started, can you send me a private message that includes your full name, email address, and phone number? You can do so by clicking the blue button to the right of my signature.