11-02-2020 06:33 PM
Purchased a phone from Bestbuy and needed assistance in transfereing over data that could not be done by the app. Could not ask for a better customer experience than what I received. Karlie was very helpful and kind and made the process go quickly. Just wanted to give her a shout out. This was at the Annapolis MD store.
11-10-2020 12:25 PM
Good afternoon, LizMar,
Welcome to our forums, and thank you for sharing your feedback with us! My apologies for the delay in our reply to your post, as we’ve been experiencing a bit of an uptick in traffic here on our Support Forums, and it’s caused us to reply to our customers a bit later than we’d typically expect.
It sounds like Karlie is providing some great customer service at our Annapolis, MD store, and I appreciate you following up with us here to make sure she gets the kudos she deserves! Please know I’ll be forwarding your post to the leadership team at our Annapolis, MD store to let them know what great work Karlie is doing there, so they can recognize her for her amazing customer service skills.
Thanks for posting!