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Posts: 1
Registered: ‎11-15-2021

Re: Formal complaint

I have been asking if the Microsoft - Xbox Series X - Halo Infinite Limited Edition - Black will be available for totaltech members and was told that it would be so i purchased it. when the site said in store only which was very inconvient for me due to me having surgery on my left knee (subchondroplasty). i had a friend willing to wait on line for me. he waited since 6 a.m. at the 8923 bay parkway brooklyn ny 11214. My friend says that people were leaving with multiple consoles at a time instead of 1 per custermer. He was 5 away from going inside and the last guy that came out was with 5 consoles.  i cant express how disapointed i am for my friend that was willing to go through all that and for me trying to secure one for myself.