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New Member
Posts: 1
Registered: ‎03-08-2019

Re: FORMAL COMPLAINT

This evening, I stopped in at the Best Buy near my home because I planned on renewing my mobile contract and upgrading my iphone. I have to say, it was one of the worst customer service experiences I've ever encountered. Is there someone I can email to further explain?

 

Thank you in advance for you help!

Recognized Member
Posts: 239
Registered: ‎09-03-2018

Re: FORMAL COMPLAINT

Monica7, I would go ahead and make a new forum post so it gets addressed quicker.

Posts: 401
Topics: 20
Kudos: 63
Solutions: 74
Registered: ‎10-19-2017

Re: FORMAL COMPLAINT

Hey, Monica7,

 

We are all about our customers having great experiences in our stores and are sad to hear that this wasn't the case for you recently. 

 

We'd love to hear more if you send us over a private message. 

 

To send a private message, simply select the blue box labeled Private Message next to my signature. 

 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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