I just wanted to follow up once more regarding this matter, as I understand a representative from our Executive Response team has spoken to you previously, but is still waiting to hear back from you. I’d hate to see another six months go by without getting this matter resolved, so I’ll be sending you a private message in a moment to pass along their information.
To read my message, you’ll need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.
See you up there,
SeanM|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query!