12-19-2019 03:28 PM
I recently purchased an iPad fot pickup at a local Best Buy in Tallahassee, FL. I went to pickup my iPad and they could not find it anywhere in the store, even though online it said there were 4 in the store. The employee Katie, at the 1400 Apalachee Pkwy, Tallahassee, FL 32301 location helped me for a lengthy45 minutes so that I could go home with my purchase. I was extremely appreciative of her assistance and persistance. I hope this review will help her grow within the company, as she demonstrates exceptional customer service skills and leadership initiative.
12-19-2019 04:30 PM
Good afternoon, JadedeAbreu,
Welcome to our Community Forum and thank you for taking the time to post the compliment for Katie at the Tallahassee, FL store. She sounds like she exemplifies exactly what we love to see in our representatives through every line of business and I’m glad that she could be there for you to straighten things out and make sure you were able to take home your iPad that day.
I’m more than happy to get this feedback about your experience and interaction with Katie to the right place so that she can receive the recognition she deserves. If anything else comes up, please don’t hesitate to let us know as we’re always happy to do what we can to help.