03-16-2022 02:02 PM
03-16-2022 03:32 PM
Hello, stokerjl
Thanks for connecting with us here on the Forums. Delays in pre-orders are never ideal, but I hope to shed some light on what Best Buy has put into place for all customers affected.
Select S22 orders were set to auto-cancel on Mar. 15 due to inventory constraints, if the order can be fulfilled you should notice your auto-cancel day should be extended to insure they're able to secure the order as more inventory is set to arrive soon.
All customers orders who are set to auto-cancel will be issued a $100 Best Buy e-Gift Card via email as a result of the cancelled order.
If you have any further questions or would like me to look into your order. Please private message me using the blue button next to my name with the following information.
Kind regards,
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