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Posts: 1
Registered: ‎07-10-2021

Re: Customer Service Survey

The cashier was rude and service was poor and the store is not clean

Posts: 6,259
Topics: 213
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Registered: ‎08-21-2017

Re: Customer Service Survey

Good afternoon, Laurensue,


Welcome to our community forums. I appreciate you taking the time to reach out to us and let us know about your experience at one of our store locations. I'm disappointed to hear that you weren't able to get the assistance you needed and would be glad to help make sure your feedback gets to the right place.


Did you have the opportunity to speak to a store manager during your visit? If not, I would be glad to follow up with them on your behalf. Which store location did you visit and when? Can you provide some more information about your interaction with this cashier and the service you received? Do you remember the names of the employees you spoke to? Any additional information would be much appreciated.


I'd also like to make sure we document this here at our Corporate Campus and will need some more information in order to do so. Can you please send me a private message that includes your:


Full name

Email address

Phone number


You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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