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Posts: 1
Registered: ‎01-07-2019

Re: Best Buy sent the wrong thing

Hello, Best Buy. My son told me about this and asked me to message you. I ordered a $300 item with the promise of a game to be inside it. There was no game. My son would really like the game so I would appreciate it if you would send it to us.

Posts: 5,428
Topics: 56
Kudos: 489
Solutions: 308
Registered: ‎12-23-2016

Re: Best Buy sent the wrong thing

Hi AmyMartin,


Thanks for joining us at the Best Buy Community forums. I’d be happy to look into your order to see if I can help out here.


Please reach out to me through a private message by using the link in my signature below this post. I’ll need your name, email address, phone number, and order number to get started looking into this.


I look forward to hearing back from you.



Kyle R|Social Media Specialist | Best Buy® Corporate
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