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Justinkamm
Posts: 1
Registered: ‎03-12-2022

Re: Best Buy Gift Card Refund Issue

‎03-12-2022 08:40 AM

I am also experiencing this issue,  I am due a refund to a gift card from a canceled order. Three different representatives have now told me three different time frames. The first said wait 24 hours. The second said wait 7-10 days. The third  is currently telling me 15 days. The website says 30 minutes. No one wants to help me and this is almost  $400 we're talking about. 

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Kadian-BBY
Posts: 260
Registered: ‎10-12-2021

Re: Best Buy Gift Card Refund Issue

‎03-12-2022 09:37 AM

Welcome to the Best Buy Forums!

 

Hello Justinkamm. Thanks for reaching out to us regarding this. I know delays in getting a refund can be frustrating. I've received your private messages and will be responding shortly. 

 

 

Kadian|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
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Sarah-BBY
Posts: 1,100
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Registered: ‎07-23-2018

Re: Best Buy Gift Card Refund Issue

‎03-11-2023 08:56 PM

Moved: https://forums.bestbuy.com/t5/Best-Buy-Store-Purchase/Re-Best-Buy-Gift-Card-Refund-Issue/m-p/1426055#U1426055

This topic has been moved to its own thread under the board Best Buy Store Purchase for further review.

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