06-01-2021 12:46 AM
06-01-2021 10:06 AM
Thank you for joining our online community and posting for support, although I hate to learn about the experience you had at our Happy Valley store. First off, I'd sincerely like to thank you for your service, and assure you that this is far from the kind of interaction we'd expect you to have in-store. I'd like the chance to follow up on this experience and assist in any way I can with your cell phone purchase as well.
To start, please send me a private message including your full name, email, and phone number. If you could please also include more details about your visit to the store (including the time of your visit and the names of any employees you interacted with that you recall), that would be helpful. You can find the blue option to message me to the right of my name below.
All the best,
06-01-2021 12:36 PM
It looks like you may have mistakenly posted your private message to me on this thread publicly. Due to the personal information you shared, it has been removed to help protect your privacy.
That said, I will be sending you a private message directly following up to what you shared in your post. You'll be able to read my message from your inbox by clicking on the orange envelope in the upper right-hand corner of your screen. If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.