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Posts: 2
Registered: ‎04-30-2021

Racist Best Buy employee

I was at the best by off 13801 E Mississippi Ave
Aurora, CO 80012
United States Was racially profiled because i am black and wasn’t wearing fancy clothes didn’t “look the part to be shopping for electronics “ is what I heard the manager Zach whisper to another employee “told to “hurry up because I’m making customers walk away” cause I was taking to long picking out my monitor the manager Zach was extremely rude wouldn’t hear me out on why I was taking my time then when I told him he’s supposed to help any customer until they are done shopping no matter how long it takes he threatened to call the cops on me and told me to leave the store after I spent 450 dollars on a monitor ! Will never give a penny to Best Buy again and I will make sure my story gets out o have it all on video! No way to treat a customer I work on sales you spend time with customers until they are done shopping !if I was a white man I would have never been talked to like that ! Not only was I treated poorly but I had to ask for hell 3 times before some one helped me get the monitor I wanted I was the first person to walk in the store when they opened and they decided to help the 3 white men that walked in after me first ! Also Zach said to me “ look at the car I drove and the car you drive “ trying to make it seem as he was better than me for some reason
Posts: 6,089
Topics: 212
Kudos: 393
Solutions: 305
Registered: ‎08-21-2017

Re: Racist Best Buy employee

Hello, Hakuroma,

 

Thank you for taking the time to reach out to us here on our community forums and letting us know about your visit to our Best Buy Aurora location. We expect all of our employees to be professional no matter how or where you visit us and I'd like to make sure details about your experience get to the right place.

 

What date and time did you visit this store? I'd also like to make sure that this gets documented here at our Corporate Campus and will need some more information to do so. Can you please send me a private message that includes your:

 

Full name

Email address
Phone number

 

You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 6,089
Topics: 212
Kudos: 393
Solutions: 305
Registered: ‎08-21-2017

Re: Racist Best Buy employee

Hi there, Hakuroma,

 

I had to remove your second post as it contained quite a bit of private information.

 

I'll be sending you a private message shortly. You can check your inbox by logging into your forum account and clicking on the orange envelope in the top right corner of your screen.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!