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Registered: ‎08-10-2018

Question on debit purchase

If purchase was made with major company debit card..can you get cash refund in store with receipt?
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Registered: ‎02-09-2011

Re: Question on debit purchase

No, the refund will be processed back on to the original card. If you cancelled the card, it will still go back in to the account, but it can take a few days more for it to show up. Best Buy doesn't do cash returns for any sort of card purchase.
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Registered: ‎12-23-2016

Re: Question on debit purchase

Hello Manman04,


Welcome to the Best Buy Community forums. I’m sorry to hear that you need to return a product you bought from us.


As geishafish laid out, and as noted in our Return & Exchange Promise, most returns will be refunded to the original form of payment. That means that, generally, a purchase made on a debit card would be refunded back to that account


In a few unique circumstances that may not be the case, so I encourage you to check with your customer service representative when making the return. They should be able to let you know in advance how the return will be processed. These corner cases usually occur with a debit card without a major credit card logo, so it sounds like they would not apply to your purchase.



Kyle R|Social Media Specialist | Best Buy® Corporate
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