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New Member
Posts: 4
Registered: ‎12-01-2021

Question on Best Buy Credit Card refund

Hello, I returned an item to bestbuy yesterday midday, and it hasn't reflected in my vest buy credit card account yet, it's the next day evening, should I be worried? I'm always a little paranoid with these things.

Posts: 1,080
Topics: 57
Kudos: 137
Solutions: 62
Registered: ‎07-23-2018

Re: Question on Best Buy Credit Card refund

Hello, vartanarsen, 


Thanks for reaching out. As someone who keeps a close eye on their finances, I understand why you’d be inquiring about the status of your refund. While this transaction may have been completed at the store, it could take up to one-billing cycle for the transaction to be visible on a statement. If it would help, I’d be happy to review the transaction, in effort to ensure everything was processed properly. 


To proceed, please send me a Private Message. For verification purposes, please include your full name, email address, and telephone number. A description of the item you returned would also be helpful. To send a Private Message, simply select the darker blue icon, which is located across from my signature. 


Please know, I will be out of the office tomorrow. If you do not receive an immediate response, I will reconnect with you on Wednesday. 


Best, 

Sarah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎12-01-2021

Re: Question on Best Buy Credit Card refund

Thanks Sarah, I'll wait a couple more days to see if it hits the account.  I'd hate to waste your time so soon. I'll message you in few days if it has not come, thanks !

Posts: 1,080
Topics: 57
Kudos: 137
Solutions: 62
Registered: ‎07-23-2018

Re: Question on Best Buy Credit Card refund

Sounds good! 


Thanks for your patience. If you find you need support, please don’t hesitate to reconnect with our team. We will do all we can to help. 


Enjoy your evening! 
 

Sarah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!