10-24-2022 05:44 PM
Hello, I returned an item to bestbuy yesterday midday, and it hasn't reflected in my vest buy credit card account yet, it's the next day evening, should I be worried? I'm always a little paranoid with these things.
10-24-2022 05:51 PM
Thanks for reaching out. As someone who keeps a close eye on their finances, I understand why you’d be inquiring about the status of your refund. While this transaction may have been completed at the store, it could take up to one-billing cycle for the transaction to be visible on a statement. If it would help, I’d be happy to review the transaction, in effort to ensure everything was processed properly.
To proceed, please send me a Private Message. For verification purposes, please include your full name, email address, and telephone number. A description of the item you returned would also be helpful. To send a Private Message, simply select the darker blue icon, which is located across from my signature.
Please know, I will be out of the office tomorrow. If you do not receive an immediate response, I will reconnect with you on Wednesday.
10-24-2022 05:58 PM
Thanks Sarah, I'll wait a couple more days to see if it hits the account. I'd hate to waste your time so soon. I'll message you in few days if it has not come, thanks !
10-24-2022 06:03 PM
Thanks for your patience. If you find you need support, please don’t hesitate to reconnect with our team. We will do all we can to help.
Enjoy your evening!