02-12-2019 11:48 AM
I had a wonderful experience today while shopping at Best Buy in Landover, Maryland and as such, thought I would share the encounter in this forum by writing a brief note. The two associates who assisted me, Stacey and Henry provided 110% customer service! They answered all of my questions concerning my product to my complete satisfaction.
They both were extremely courteous/professional and knowledgeable. It's refreshing to know that these employees actually conceptualize/understand the importance of providing quality customer service/etiquette when dealing with the consumer and realize the aforementioned not only plays an integral role, but has a huge impact on return patronage; I was reminded today that purchaser satisfaction still exists.
I will definitely be returning and hope I come upon these two extremely dedicated and incredibly efficient individuals again.
02-12-2019 01:00 PM
Good afternoon, llittle3,
This is music to our ears! Thank you for registering with the Best buy forums to let us know about the expert service you received from the Best Buy in Landover, Maryland! I’ll be sure to pass your post to the leaders of this location so that Henry and Stacey can see your feedback.
Please always feel welcome to write back to us now what you’ve joined the community!