01-23-2023 08:01 PM
01-24-2023 11:05 AM
Welcome to the Best Buy Forums.
Thanks for reaching out about recent store experience. We never wish for any issues when shopping with Best Buy and can understand your disappointment.
As nckhammond has mentioned, our team primarily works with our U.S. stores and customers. We recommend reaching out to our Best Buy Canada team using the options on the Contact Us page on our BestBuy.ca site, as they will be best able to assist you with your concerns.
All the best,