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New Member
Posts: 3
Registered: ‎12-08-2019

Proof of purchase

Hi, I purchased a MacBook Air in July 2013 at and I need a receipt copy. I know it's a long time ago, but I need the receipt for Apple to reset my firmware password. Without the receipt the Apple store in the Netherlands refuse to reset it.

Would it be possible to get a receipt anyway?

 

Greeting from the Netherlands, 

 

Ruud

 

 

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New Member
Posts: 3
Registered: ‎12-08-2019

Re: Proof of purchase

A reply to my request would be appreciated...

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New Member
Posts: 3
Registered: ‎12-08-2019

Re: Proof of purchase

Some additional information. I bought this MacBookAir on July, 29th in 2013 at the Best Buy store in Nashua, Daniel Webster Hwy. I would be very very grateful to receive the proof of purchase.
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Posts: 7,177
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Registered: ‎12-23-2016

Re: Proof of purchase

Hello, ruud,

 

Welcome to the Bet Buy Community forums. Thanks for reaching out, and for your patience in awaiting a reply.

 

I can check to see if we have a record of that purchase for you. With the purchase being from that long ago I can't make any promises, but it's worth a shot.

 

Please send in a private message through the link in my signature. I'll need your name, email address, phone number, and the serial number from the computer, if you have it.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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