12-08-2019 04:23 AM
Hi, I purchased a MacBook Air in July 2013 at and I need a receipt copy. I know it's a long time ago, but I need the receipt for Apple to reset my firmware password. Without the receipt the Apple store in the Netherlands refuse to reset it.
Would it be possible to get a receipt anyway?
Greeting from the Netherlands,
12-17-2019 04:43 AM
12-17-2019 03:04 PM
Welcome to the Bet Buy Community forums. Thanks for reaching out, and for your patience in awaiting a reply.
I can check to see if we have a record of that purchase for you. With the purchase being from that long ago I can't make any promises, but it's worth a shot.
Please send in a private message through the link in my signature. I'll need your name, email address, phone number, and the serial number from the computer, if you have it.