04-03-2021 12:44 PM
04-03-2021 02:41 PM
Welcome to the forums!
I appreciate you taking the time to reach out to us regarding your experience at our East Brunswick, NJ location, and for choosing us for your phone needs. I’m more than happy to help where I can.
First, I am going to need some more details from you. By clicking on the blue “Private Message” button in my signature, please send me the order number or Customer Service PIN from the purchase in question, full name, phone number, and e-mail address connected to your BestBuy.com account. I look forward to hearing from you.
Have a good one!
04-05-2021 05:04 PM
Thank you for responding, MIldred7! We have edited your post due to our Forum Guidelines. For your privacy, when sending personal information, please send it via private message as requested. I will be sending you a private message shortly with more details. You will be able to see it at the top right corner of your screen, in the little orange envelope icon. I appreciate your time and patience.
04-07-2021 08:33 AM
Thank you for posting again, MIldred7! You have already responded to the private message I was referring to. I look forward to working with you.