Best Buy Store Purchase

[kodakalla]

Hi,
We bought the washer and dryer and it got delivered in the month of May. I raised a price match request within the time. They gave me reference number and said it will be credited within 1 billing cycle. After 2 months again I spoke to your agent, agent told I raise a request to backend team and they will credit within 4 days. Again today when I chat with your agent, they said it's got denied ,because it is not within the timeline. You guys delayed and now after 3 months you are saying it's not within timelines. It's not fair.

[Scott-BBY Retired: Social Media Specialist]

Welcome to our community, kodakalla,

Thank you for reaching out to us. Our Price Match Guarantee is a fantastic way to save some extra cash on your new tech, and I completely understand wanting to get the best price. I’d be happy to take a deeper look and see what our options are. To get started, can you please send me a private message with your full name, email address, and phone number? You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.

[kodakalla]

Hi Scott,

I sent all details in private message to you. Can you reply to that?

[Scott-BBY Retired: Social Media Specialist]

Thank you for confirming the information. Please check your private messages going forward, as I’ll be reaching out to you there soon.