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New Member
Posts: 1
Registered: ‎11-19-2018

Price match Amazon Digital Services LLC

I went in to purchase a Ring product that was priced below Best Buy's tag and sold and shipped by Amazon Digital Services LLC. After showing him the item on my phone, was told "See that's a 3rd party seller. Nice try." by the toolbag associate. Don't care about the clown associate. He wears a headset, not me. This policy kind of seems like a joke though. As if Amazon Digital Services is some unaffiliated 3rd party that sells on Amazon. From the looking I did today, it appears that ALL Amazon smart home products and brands including Echo, Cloud Cam, all Ring products are sold by Amazon Digital Services LLC. So... Best Buy will price match none of these products?

Best Buy Employee
Posts: 915
Registered: ‎01-09-2015

Re: Price match Amazon Digital Services LLC

The associate was correct, Amazon Digital Services, LLC, is a 3rd party seller on Amazon.com and as such doesn’t qualify for a price match. Items sold by Amazon.com are recognizable by their listing as being “shipped and sold by Amazon.com”. I cannot speak to the relationship between the companies, but the registered address for the company is different from Amazon, and is located in a building with 24 other registered companies. They seem to have a good reputation on Amazon, but based on our price match policy would not qualify for a price match.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Posts: 8,979
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Registered: ‎09-29-2008

Re: Price match Amazon Digital Services LLC

Hey beck881psu,

 

I am sorry if this sales associate was anything but professional when interacting with you. It is correct that we do not match lower prices of items being sold on Amazon from 3rd party sellers, but we should not be relishing in the fact that we couldn't match this lower price for you.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
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