08-01-2021 01:20 PM
08-01-2021 03:08 PM
Welcome back, jon_b,
Thank you for visiting our community forums again and writing to us regarding this price match. I know I try to take advantage of our Price Match Guarantee as much as I can so I can understand your disappointment to hear that this was denied. I'd be glad to review your case history and see what options we may have available to assist you at this time.
I will need a couple more details so I can begin to look into this for you. Can you please send me a private message that includes your:
As a reminder, you can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.
08-02-2021 04:12 PM
Good afternoon, jon_b,
Thank you for taking the time to follow up with me. I sent you a private message in return shortly after I received yours yesterday afternoon.
You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account. I look forward to hearing back from you.