03-23-2019 09:28 PM
So bought a new Razer laptop today; got home and went to Razer's website and they offer the same laptop for $100 less than what I paid in store. Was told my customer service online nothing they can do. Looks like I'll be returning the item and taking my business elsewhere as this has been less than 24 hours since I purchased the item. Phone calls were awful and the two team members I spoke with were absolutely no help....
03-24-2019 01:01 PM
Welcome to our forums and community!
As an avid shopper myself, I always look for the best deals and discounts. So, I can certainly understand wanting to price match Razer’s website. However, our Price Math Guarantee does only cover certain online retailers, which excludes Razer.
I cannot make you any promises of an outcome, although I do invite you to send me a Private Message. Could you please send me the following info?
Order Number or Customer Service PIN (located on your purchase receipt)
You can send me a message by clicking on the blue button that says “Private Message” in my signature.
|Ken|Social Media Specialist | Best Buy® Corporate|
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