Best Buy Store Purchase

[mrivero22]

I was promised a refund per the price match policy. One month after, one rep said it had been issued. Two months later it was never issued and should have not been issued by the first rep. Are you going to honor your original two promises or let’s see how we can avoid doing the right thing…..

[mrivero22]

Oh also I have the emailed chat with the representative as proof…

[Riley-BBY Social Media Specialist]

Hello, mrivero22.

Thank you for reaching out to us via our forums, however I wish it were on better circumstances. I would be frustrated too if I was getting mix information on price matching. I would like to provide some insight into your situation and see what can be done. If you don't mind reaching out via private message so we can go into detail and provide your full name, telephone number, and email so we can pull up your account? Please let us know as soon as you can.

Thank you,

^Riley

[mrivero22]

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