07-15-2019 08:19 PM
I recently purchased an LG 65" OLED TV from the Magnolia department in a local Best Buy (OLED65C9). Within a couple of weeks, I see the price has dropped $200.00. Do you have a price drop policy within a certain number of days of purchase?
Solved! Go to Solution.
07-15-2019 08:48 PM
07-16-2019 11:38 AM
Hi there, rjohnson61,
Thank you for taking the time to join our community forums and writing to us about our Price Match Guarantee. I would be glad to give you some more details! As jdogg836 mentioned, we can process a price adjustment if we lower our price while within our Return & Exchange Promise. How long ago did you make this purchase? I would be happy to take a deeper look in to this for you.
07-23-2019 04:20 PM
Thank you to the Best Buy customer service team and my local store's Magnolia GM. Outstanding customer service! Very thankful that the price drop was honored. Certainly goes a long way to make me a loyal Best Buy customer.
07-26-2019 12:17 AM
i unfortunately bought a s10e 28 days before they dropped the price down to $350 on the better version so had the oposite effect on me. Just bad luck I know but pretty infuriating to say the least