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Posts: 1
Registered: ‎11-18-2018

Price Drop on Item I purchased

On 10/20/18 I purchased a Samsung 65" QLED Q6F Series in store for $1699.99. 

 

I believe that the price dropped within the 15 day refund/return period to $1297.99

 

 

I wanted to request a price match (I know that I am no longer within the 15 day period for the request but because the price did drop within the timeframe and I am at least within 30 days of the purchase date I was hoping that Best Buy would honor the price drop for a returning customer). 

 

Is it possible to submit this request for consideration?

 

 

 

 

 

Posts: 1,277
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Registered: ‎08-08-2017

Re: Price Drop on Item I purchased

Hello sferrette,

 

Welcome to the forum, and thank you for reaching out to us.  Best Buy's Price Match Guarantee was created to help you feel confident that you receive the best price when shopping with us, whether in-store or online.  While our forums here are not intended to process price match requests, I'll be happy to answer your question.

 

Price match requests must be made within your return and exchange period, and while the lower price is in effect.  If your request is made after the sale price has ended, we would regrettably be unable to honor that request since we do not match expired sale prices. 

 

I hope this helps.  Thank you for writing to us.

Sam|Social Media Specialist | Best Buy® Corporate
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