06-29-2019 08:57 PM
06-30-2019 01:19 PM
Welcome to the Best Buy Forums!!
Thank you for registering on the forums, and sharing this experience during your visit to our store in Dallas, TX. I appreciate you choosing us for your purchase, and this is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professional as possible in every situation.
I would like to get this documented at a corporate level for you, but first, I am going to need some more details. Please, private message me with your full name, phone number, e-mail address connected to your BestBuy.com account, and the name of the representative if you can recall. To send it, click on the “Private Message” button next to my signature. Let me know if you have any other questions.
I look forward to hearing from you.