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Posts: 1
Registered: ‎06-25-2019

Pick Up Delay and No Answers

I recently bought a camera at a brownsville, tx store, and it's was supossed to be arrived almost 2 weeks ago. The order status says is "in progress" and that doesn't tell me anything useful. When i ask what is going on, or when it will arrive they simply dont tell me anything! I really need help with that, I need the product I bought. I don't wanna wait a month to see if you gonna deliver it or not, that's ridiculous. Thanks for your atention.

Posts: 1,362
Topics: 17
Kudos: 113
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Registered: ‎10-03-2017

Re: Pick Up Delay and No Answers

Hello, aldolnd,


I'm sure if you're anything like me you're anxiously awaiting for your item to arrive. While delays aren't all that common, they can come up from time to time depending on a few different variables. I'd love to check on this order and simply ask that you use the blue button below to shoot over a private message with your full name, email address, phone number, and the order information. Once I have that, I'll be able to see what the delay may be.



Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 3,835
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Registered: ‎11-29-2016

Re: Pick Up Delay and No Answers