08-23-2019 08:33 AM
08-24-2019 04:20 PM
I'm sorry to hear about the mix up! When an order is rerouted to our return center, an automatic refund will process back to the original payment method. You will likely need to place a new order in order to receive your phone. I'd be happy to help, though! Please send us a private message with the following:
You can send me a private message by clicking the blue button in my signature below.
Looking forward to hearing from you,