Best Buy Store Purchase

[eviigeniuz]

I made an online order of a watch strap and Galaxy Watch 5 Pro and decided to return them in-store together, I saw the watch strap refund appear on my PayPal account and today I recieved the refund on my card, but I cannot see the refund on PayPal for the watch itself or recieved on my card at at all and nowhere can I confirm it's been returned other than on the Best Buy site. Is something wrong? Should I be worried? How do I confirm my refund for the watch has been processed correctly so I can stop worrying? It's worth noting I immediately recieved 70$ in gift card for that order but the rest is nowhere to be found.

[KatieR-BBY Social Media Specialist]

Hi, eviigeniuz,

Thank you for joining the Forums, and for reaching out to us today!

I can understand wanting to verify a refund will be processing, and would be happy to review to see what information I can find. To better assist, please send me a private message with the order information, as well as your full name, phone number, and email address. You can send me a private message by logging into the Forums and clicking the blue button across from my signature on this post.

Regards,

[eviigeniuz]

Sent a PM

[KatieR-BBY Social Media Specialist · Accepted solution]

Thank you! I will be assisting there over private message shortly.

Regards,

[eviigeniuz]

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