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Posts: 1
Registered: ‎01-14-2022

Paid for expedited shipping but order delayed

[ Edited ]

Hi,

In order {removed per forum guidelines} I paid extra to have my phone before the weekend. I just received notification that my phone won't be arriving until Monday... 3 days from now!

Please refund my shipping costs as this is not acceptable. I would have chosen free shipping (which said it would arrive by Saturday btw)

Thanks

Posts: 45
Topics: 0
Kudos: 2
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Registered: ‎11-08-2021

Re: Paid for expedited shipping but order delayed

Hello, unholyunlife.

 

Thank you for reaching out to us about your order issue. I would be frustrated too if I paid for faster shipping, just for it to be delayed. I want to take a look into your order and the issue at hand. If you don't mind, can you reach out to us through private message? This is so we can take a deeper dive into the problem at hand. Please let me know as soon as possible.

 

Thank you,  

Riley|Social Media Specialist | Best Buy® Corporate
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