09-23-2020 08:12 PM
09-23-2020 10:04 PM
Well not for free, but whatever they paid for the game Yes, it's a serious issue, and IMO the best thing to do is to let the store manager at the store that shipped it know. They might want to figure out where they shipped it and get it back, and it will be in their best interest to find out how it happened and "make sure it doesn't happen again".
09-25-2020 03:19 PM
Good afternoon, Phoenix2014,
Welcome to our community forums. As someone who does of my shopping online, I can only imagine your surprise to see a video game when expecting a cell phone. I'm very glad to hear that you were able to get this resolved at your local store.
I would be glad to make sure this gets documented here at our Corporate Campus and will need a bit more information to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.