Best Buy Store Purchase

[finikki]

I ordered a laptop and chose the shipping option to receive it the next day. I spent over $50 more buying it from Best Buy because it would have been here in time for my daughter's birthday rather than ordering from Amazon when it would have been a few days late.

I got a message this morning that it was delayed but it still showed that it would arrive today. At the end of the day, I received a message that it had finally been shipped and wouldn't be here until days after when I expected it to arrive. Apparently, I should have ordered it from Amazon instead since it would still be late but I would have saved a bunch of money. Is there anything that Best Buy can do?

[Kadian-BBY]

Welcome to the Best Buy Forums!

Hi finikki. Thank you for taking the time to stop by our community forums and letting us know about your shipping experience. It's unfortunate that your order was delayed, as I know it was a birthday gift. I completely understand your concerns and I would be more than happy to take a closer look at the order, to see what can be done. 

Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.

Sincerely,