Best Buy Store Purchase

[gcandano]

I bought a computer Lenovo at your store in Houston Texas on August 19th. And now the camera and microphone are not working. Im in Panama City now and need to know how can I return the computer.

[drumn_bass]

@gcandano 

If you like the computer overall, the malfunction you're having is likely due to driver or other software issue, and should be a fairly easy fix with some help from Lenovo's tech support. Give them a call.

[Allison-BBY Social Media Specialist]

Hi, gcandano, and welcome to our online community!

Thanks for reaching out to us on our forum for support. I hate to hear you're experiencing issuing with your new Lenovo computer. Did you purchase Geek Squad Protection on the device? Or, as drumn_bass mentioned, have you contacted the manufacturer about these issues you're seeing with the device?

Regards,